FREESMO PLUS
Say goodbye to the last minute rush, get your favourite products delivered when you need them at the best possible prices. Modify, pause or cancel your subscription anytime – you're in full control.Subscribe & Save Up to 20%
Enjoy 10% discount on your subscription order plus 10% cashback to spend on your next FREESMO purchase.
No Commitments
Pause or cancel anytime! Resume your subscription as needed. It's all on your terms.
Free Next-Day Delivery
Get free delivery when you spend £20 or more per order.
Full Flexibility
Change your delivery schedule, adjust quantities, or remove items whenever needed.
FAQ
How to subscribe?
Subscribing is easy! Visit our shop and browse eligible product categories such as e-liquids, pouches, etc. On the product page, you'll find the option to subscribe to FREESMO Plus. Select Subscription, set your preferred delivery frequency, and proceed to checkout. That’s it – your selected products will be delivered automatically at the interval you choose!
How is the price determined?
The final price of each product in your subscription is recalculated 24 hours before your order is processed. The price is based on the product’s current store price at that time (including any ongoing discounts!) minus 10%. This is why we display an estimated price rather than a final price in your account for upcoming orders – because the final cost is only determined shortly before processing. 24 hours before your order is placed, the price is locked in, and we’ll send you an email confirmation. You always have the option to cancel your subscription before the order is finalised.
Do I get cashback on every subscription order?
Yes, you get 10% of the order price, just like with regular orders, and it will be added to your wallet.
Can I have multiple subscriptions at the same time?
Yes, you can, but each subscription must be placed in a separate order. If you want to subscribe with different frequency, you will need to create multiple orders – one for each subscription.
Can I change my delivery frequency?
Yes! You can switch between 7, 14, and 30-day delivery intervals at any time. You can also set the exact date for when the new delivery frequency should start.
What if I don't need my next order?
You can pause or cancel your subscription before your order is processed. When pausing your subscription, you can select a specific date until which it will remain paused. However, you can always manually resume it at any time before that date if you decide you need your orders to continue sooner.
When will I be notified about my next order?
You’ll receive an email 24 hours before your order is finalised, showing the exact price and delivery details. Additionally, you can always check the details of your subscription in your account. Information about past and upcoming orders is available in the My Orders.
How do I modify my subscription?
Simply log into your account and update your subscription settings (frequency, products quantity or pause duration).
Ready to simplify your shopping?
Subscribe now and start saving!
Ready to simplify your shopping?
Subscribe now and start saving!